Get in touch
CURRENT EXTRA MEMBERS
To receive Extra’s white glove concierge support, please contact our Concierge team by either:
- Selecting the “Member Concierge” button on the Card Tab of the Extra App
- Visiting http://extra.app/help and selecting the chat icon to speak with one of our agents
- Emailing us at [email protected]
- Call us at (844) 932-3955
If you believe your Extra Card or PIN has been lost, stolen, or compromised:
- Call 833-984-2291 or the number on the back of your Card
- Write to us by email at [email protected]
- Write us at 150 Sutter Street, P.O. Box 372, San Francisco, CA 94104